Privacy Policy
Effective date: July 27, 2026
This Privacy Policy describes how Focalize ("we," "us," or "our") collects, uses, and protects information when you visit this website (focalize.health) or contact us through it. This policy covers this public website only; it does not describe the handling of clinical data within our practice automation platform, which is governed by separate agreements and applicable healthcare privacy law.
Information we collect
When you submit our contact form, we collect the information you provide: your name, practice or organization, email address, phone number (optional), the nature of your inquiry, and any message you include.
Like most websites, we also automatically collect limited technical information when you visit — such as browser type, device information, pages viewed, and approximate location derived from your IP address — through cookies and similar technologies (see "Analytics and cookies" below).
Please do not submit medical information
This website is not a channel for medical care. Please do not include symptoms, diagnoses, medication details, or any other health information in the contact form. If you are a patient with a medical question, contact your care team directly through the channels your clinic provides. If you are experiencing a medical emergency, call 911.
How we use information
- To respond to your inquiry and communicate with you about our services
- To schedule and prepare product demonstrations you request
- To understand how visitors use our website so we can improve it
- To protect the website against spam and abuse
We do not sell, rent, or trade your personal information. We do not use information submitted through this website for advertising to you on other platforms.
Analytics and cookies
We use Google Tag Manager and associated analytics tools to understand website traffic. These tools may set cookies and collect usage data as described in Google's Privacy Policy. You can control cookies through your browser settings.
Spam protection (reCAPTCHA)
Our contact form is protected by Google reCAPTCHA, which assesses whether a submission is made by a human. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
How we share information
We share information only with service providers who help us operate this website and process inquiries (such as hosting and infrastructure providers), and only as needed for those purposes. We may also disclose information if required by law or to protect our rights, safety, or property.
Data retention
We retain inquiry information for as long as needed to respond to you and maintain a record of our business communications, after which it is deleted or anonymized.
Security
We use reasonable administrative and technical safeguards to protect information submitted through this website, including encryption of data in transit (HTTPS).
Your choices and rights
You may request access to, correction of, or deletion of the personal information you submitted through this website by contacting us through our contact form. Depending on where you live, you may have additional rights under applicable privacy law.
Children
This website is intended for adults and healthcare professionals. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Material changes will be posted on this page.
Contact us
Questions about this Privacy Policy or our handling of your information can be sent through our contact form.